Training and Development of KFC

Kentucky fry Chicken has extensive program prep bed for the serve crews or food service behaveers in customer service, health and safety, clean procedures, and food preparation. Started with using special combinations of eleven herbs and spices as seasonings, Col unitaryl Sanders (the founder) started the business in Kentucky in the mid 1939 provided started its way to franchising business in 1955. aft(prenominal) many years of existence, KFC still holds the philosophies and values of hard work and gauzy customer service that Col angiotensin converting enzyme and only(a)l instilled in all its stores around the domain. KFC now is one of the brands owned by Yum Brands, Inc.How their study program connected with the philosophy and explosive charge of the arrangement (Nationally and interacross the country)KFC has bolstered its Colonels Tradition way of recruiting and cooking workers. Albrecht mentioned ab away somewhat strategies KFC has formulated in order to observe ope rating efficiencies. One of those strategies was the modification of KFCs crew develop programs and operating standards, which is centered on customer service and continued naughty tonus products across the franchises (p. 318).In 1997, with the 5,117 outlets mostly franchised nationally and internationally, KFC knows the importance of controlling the operation especially the service quality and products contempt the differences in culture, language, local law, financial markets, and marketing strategies, through the Tricon International division, which is a marketing arm of the company. By direction of the consultation process with the Yum school principal People Officer Strategy, the head office receives feedback from franchise owners about their military personnel resources and training effect. This gives employees assurance that they receive same training practices and experiences regardless of eating place ownership.Consistent with the companys mission and values, it als o trains with a status as Registered Training Organization that provides their trainees with nationally accredited qualification once effected the programs. The following atomic number 18 the certificates that could be accumulated certificate in sell operations, retail supervision, and retail wariness (Training and Retaining).Steps involved in training their employees (managers and working staff).KFC has a structured orientation and training program for freshly hired personnel assigned in Customer Service and pabulum Service that could give them Nationally Recognized qualification (kfcjob.com). The traineeship that usually lasts from one to three years will give the employees sound credential and good experience, which could give them opportunity for promotion in the future. A hanker with their value How we work together principle, KFC has developed a management team that will handle the career schooling needs of the employees. Aside from that, if an employee wants to becom e a restaurant normal Management level, he has to attend the Developing Champions program.The training programs entangle manuals, skill checklists, and tracking charts to ensure that trainees learn effectively in alter them to acquire promotion internally.KFC provides different training programs to help increase the skills and performance of the employees. They have STAR2000, helps increase skills and performance In the Lead program, this prepares employee to become work shift supervisor this training gives the trainee the chance to become Assistant Unit music director the Vision I, and Be the Leader program, this helps make one become General Manager at KFC restaurant. These programs prepare everyone for superior growth in the company.The training is given upon the advice of the Human Resource Department of the company so long as the employee accomplishes a degree of satisfaction upon evaluation of his or her performance.Conceptual warning of procedures and steps involved in trainingThe training program has two phases, one is for employees, and the other one is given for franchise employees. However the program is give to both to ensure quality service among the KFC personnel. The model schema of KFC training program according to level is shown belowWhat training program KFC use to train their franchisee employees in host country as well as in everywheresees?KFC supplies its franchise employee with lots of benefits and support to help it grow in the business such as advertising, coaching, training and sourcing. As a neophyte, KFC offers trainings called certification Management and Leadership courses prior to the operation that usually last to octad weeks for key restaurant personnel through the Yum University (Franchise). The program consists of elemental product training, leading a shift, leading a restaurant, and leading quadruplex restaurants.Another training programs are given that can take up to sise months during the operation called Deve loping Champions, Area Coach Orientation, and restaurant support heart and soul induction (Franchise).KFC provides worldwide support for the learning and institutionalization of key leadership and management program for both company leaders and franchises.While training their employees in overseas, is the KFC organization socially responsible organization if yes why?KFC organization is a socially responsible because it is not only committed in providing career development to its employees, it also responsible in helping maintain healthy diets to its customers.Employees are assured of good career path with KFC around the world because of incentives, benefits, and promotions it offers. The trainings are not only intended to ensure quality service of the employees but the also serve to give them promotion opportunities.KFC also joined the worlds campaign against poverty. In a report, KFC and Pizza Huts all over the globe launched the first population Hunger Relief Week on October 14, 2007 (Buy a Meal).Aside from that, KFC has other means to help the community. It provides scholars to high school seniors planning to enroll in state-owned colleges or universities, it conducts its business in ethical manner and principles (the How We Work Together principle), and their animal welfare program.ConclusionKentucky Fried Chicken Corporation is an example of an entrepreneurial business that started small and grew remarkably. Its fealty towards efficiency in their service has motivated its founder Colonel to create a unique approach in maintaining quality service and products by means of providing training to the employees for greater efficiency in line with work. These trainings bring out benefits not only for the company but also for also professional advancement of the employees.Using diverse training programs, the company is assured that they possess quality personnel and crew with one hundred percent retention.ReferenceAlbrecht, Maryann H. (2001). International HRM Managing diversity in the Workplace. UK Blackwell Publishers Ltd.Buy a meal give a meal World Hunger Relief Week. October 14-20, 2007. http//www.kfc.co.uk/charity/charity.aspxFranchise and Business Opportunities for Entrepreneurs. http//www.franchisegator.com/KFC-Kentucky-Fried-Chicken-franchise/Franchise. http//www.kfc.co.uk/about/franchise.aspxKFC (2008). http//www.kfc.com/about/careers.aspTraining and Retaining owing(p) Employees. Financial Review Case Studies. http//www.afrbiz.com.au/page.asp?3652=430506&E_Page=416317&3648=430499&case=430501U+KFC. http//www.kfcjobs.com.au/team/vision-and-values.aspx